Makati Life Medical Center Wins “Integrated Healthcare Provider ofthe Year – Philippines” at the 2025 Healthcare Asia Awards
Kuala Lumpur, Malaysia – Standing out in a competitive field ofhealthcare innovators across the Philippines and the region, Makati LifeMedical Center (MLMC) earned top honors as “Integrated Healthcare Provider ofthe Year – Philippines” at the Healthcare Asia Awards 2025. The awardhighlights MLMC’s bold and unprecedented integration of a comprehensive primarycare system within a hospital setting, and its pioneering Public-PrivatePartnership (PPP) with the City Government of Makati, which bridges privatesector efficiency with public sector accessibility.
An Integrated Care Model
At the heart of MLMC’s recognition is its groundbreaking care model— toseamlessly integrate primary care services within a hospital setting. Thismeans patients no longer need to navigate disconnected clinics, diagnosticscenters, and specialty providers. At Makati Life, one visit connects thepatient to consultation, diagnostics, treatment, and follow-up care—all underone roof, and often, all in one visit.
This integrated approach has already transformed the lives of tens ofthousands of patients since the opening of MLMC’s Primary Care Center in May2023. With more than 800 patients served daily, and 70% of them seen throughstructured appointment systems, the hospital has dramatically reduced waitingtimes and improved care coordination. Services include general consultations,laboratory and imaging procedures, as well as outpatient surgeries.
Bridging Public and Private: The Power of PPP
What sets Makati Life further apart is its Public-Private Partnershipwith the City Government of Makati— a national first for tertiary hospitals inthe country. Under this agreement, Life Nurture Inc., MLMC’s private operator,invested up to ₱10 billion to complete, equip, and operate the hospital, whilethe city provided the hospital shell and land.
This partnership model does not segment care by economic class.Patients with Makati’s Yellow Card, private payors, and those with healthinsurance or HMO coverage all receive the same level of high-quality service,use the same advanced equipment, and are seen by the same pool of experiencedphysicians and specialists.
“We don’t drawlines between government- sponsored and private patients. Everyone receives thesame dignity in care, no matter how they pay,” said Dr. Dennis Sta. Ana,President and CEO of Makati Life Medical Center. “This model proves that it’spossible to build a healthcare system that is both inclusive and world-class.
Setting the Blueprint for the Future
Beyond infrastructure, MLMC is designed to be a digital-first smarthospital, targeting HIMSS certification. From AI-enabled monitoring in ICUs toa 24/7 outpatient department, and from electronic medical records to real-timeappointment scheduling, the hospital is setting new standards in digitalhealthcare delivery.
The hospital also introduced a “Human Experience” model that redefinesboth patient care and caregiver well-being—with initiatives that supportnurses, doctors, and hospital staff through better working conditions, restfacilities, and professional development.
MLMC is set to fully launch the hospital services in 2025, along withflagship centers in surgery, cancer, heart, and critical care—bringing advancedservices like robotic surgery and linear accelerators for cancer treatment tomore Filipinos.
A Win for All Filipinos
The Healthcare Asia Awards, which celebrates the best hospitals andmedical institutions in the region, recognized Makati Life Medical Center forits holistic, scalable, and inclusive model of care. By fully integratingprimary care into a hospital framework—and making that system accessible toboth government- sponsored and private patients—MLMC is shaping the future ofhealthcare in the Philippines.
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