FAQs

Billing Concerns

Frequently Asked Questions

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Summary of Cases Not Covered by the Yellow Card Program

The following categories and related scenarios are not covered under the Yellow Card assistance:

Alcohol Intoxication

Cases involving alcohol-related injuries, intoxication, or complications due to excessive drinking.

Early Pregnancy

Consultations for unconfirmed or early-stage pregnancies without complications, pregnancy tests, or family planning services.

Medico-Legal Cases

Incidents requiring legal documentation such as assault, vehicular accidents, gunshot/stab wounds, or any case reported to authorities.

Abortion

All types of abortion cases, including induced, incomplete, spontaneous (miscarriage), and post-abortion care.

Beautification or Cosmetic Procedures

Any consultation, treatment, or procedure done for aesthetic or beautification purposes (e.g., skin whitening, botox, cosmetic surgery).

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If the patient is intoxicated, is this covered by the Yellow Card?

No. Cases related to intoxication are not covered due to self-negligence.

What if the Yellow Card is about to expire?

If the Yellow Card is set to expire within 24 hours, the cardholder must initiate the renewal process. The City Government of Makati may issue a temporary or pass certification indicating that the Yellow Card renewal is in process.

What if the patient is dependent of the Yellow Card holder?

The Yellow Card holder must present the MHP Data Record or Dependent Information as proof of relationship.

No. Only the original Yellow Card is accepted to ensure authenticity.

No Faq Found

“Dito ko na-realize, iba ang nagagawa ng malasakit. Pumupunta ako ng Makati Life kasi may nararamdaman ako, pero sa paraan ng kanilang pag-aalaga, mararamdaman mo talagang tutulungan ka nilang mapabuti. Sa bungad palang may babati na sa ‘yo, hanggang makalabas ka, sasabihan ka ng ‘ingat.’. Mas nagkakaroon ako ng pag-asang gumaling.”

Silvestra Biñas

Mlmc Patient

“I used to go to other private hospitals, but Makati Life has been my go-to ever since I went here. May option ka rin na gamitin ‘yung Yellow Card mo- at lahat ng procedures mo ay libre, hanggang sa mga gamot. Before kasi, tinitiis ko nalang ‘yung nararamdaman ko, pero dahil sa Makati Life- mas kinakaya ko dahil anumang oras, bukas ang kanilang OPD. Wala nang dahilan para matakot ako hanggang nandito ang Makati Life.”

Angelito Cerdena Verano

MLMC Patient

“Bilang isang Kabataan, hindi ko naiisip before na mahalaga pala ang medical check-ups. Isa sa advocacy ng Makati Life ang Preventive Care- and I’m glad that I get to be informed about this and have access to their quality service anytime. New facility, respectful employees and doctors, everything is top-notch.”

John Bryant Elamparo

mlmc patient

“I’m really happy na ang buong pamilya ko ay may access sa Makati Life Medical Center dahil na rin sa Yellow Card Program ng Makati City. World-class ang mga facilities, ang alaga, at serbisyo na binibigay nila. Sa mga katulad ko, hindi na kailangan mamoblema sa bill para lang magkaroon ng access sa kalidad na ospital. Napakalaking bagay nito. Taos-pusong pasasalamat sa Makati Life at sa Makati City Government.”

Teresita Reyes Onella

MLMC Patient

“Simula magbukas ang Makati Life nang 2023, dito na ako pumupunta para sa check up. Natunghayan ko ‘yung simula ng Makati Life hanggang sa dumami ang pasyente at mga serbisyo na ino-offer ng MLMC. Nagkakaroon kami ng opportunity na ma-detect at mabigyang agarang solusyon ‘yung mga nararamdaman namin. Masaya kami dahil nagkaroon ng Makati Life.”

Milagros Ollera

MLMC Patient

“Before naririnig ko lang ang about sa Makati Life, noong naexperience ko, dito na ako pumunta. For a service that costs the same, this is even better than the leading hospitals here, I’d rather go here. Dito kung ano ang ina-advertise, ‘yun ‘yung dini-deliver nila. Maganda ang facilities, yung quality here that you get is world-class. This is better.”

Bryan Howard L. Suazo

MLMC Patient

“Yung benepisyo ng yellow card, napakalaking tulong. Maraming buhay ang nagbago. Ito yung ospital na ginawa kaming ng tao. Binbigyan nila kami ng dignity. Pati gamot hinahatid pa sa bahay. Nakakatuwa. Simpleng tao lang ako pero naramdaman kong may dignity ako dito.”

Emerita R. Serania

MLMC Patient

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