Admission Unit

For questions and concerns, kindly reach out to the Makati Life Medical Center Medical Concierge, available 24/7. You can contact us by telephone at (02) 8888-2020, via mobile at (+63) 919-170-0025, or send a message through our Facebook Messenger at makatilife.official.

Patient Admitted Through Emergency Room (ER)
For patients who have severe injuries or critical conditions where immediate access to a specific care level is crucial, the patients’ point of entry is through the emergency room, the attending ER doctor will determine whether the patient meets the criteria for hospital admission. If the patient is eligible for admission, the doctor will issue an official Admission Order. Once the Admission Order is issued, the admission specialist will proceed with the patient’s admission.

Patient Admitted Through Direct Admission

In this case, an MLMC-affiliated doctor will issue an official Admission Order. Once the Admission Order is issued, the patient may proceed to the admission unit where the admission specialist will assist the patient in admission.

Discharge Process

Once the patients are cleared and recommended for discharge, their attending physician will issue “May-Go-Home” orders to the nursing unit. This order will be communicated to all servicing physicians of the patient to verify if there are any objections. Once confirmed, the billing process will proceed, and discharge clearance with discharge instructions will be issued by the Nursing Unit. The discharge instructions include coordinating follow-up care and addressing any questions or concerns the patient or their family may have. After this, the Support Services Group will be notified to assist the patient for a seamless discharge.  

Makati Life Medical Center visitors' hours may differ depending on the policy of the center.  

For Ward and Private Patient Rooms, visitors may visit the patients daily, from Mondays to Sundays, 7AM to 9PM. Only one visitor is allowed for the Ward Patient Rooms, while two visitors may be allowed to visit the Private Patient Rooms during the above-mentioned visiting hours.  One watcher will be allowed to stay inside the Ward and Private Patient Rooms 24/7.  

• Brought in medicines, electrical medication devices shall only be allowed with the order and approval from Attending Physician, Biomedical Engineering and Security Team.  

• Electrical Appliances and furniture are not allowed including but not limited to: Coffeemaker/ Kettle, Water Heater, Portable Cooker, Hair Iron/ Heated Curler, Hair Blower, Folding Beds, Mattress, and Chairs.

• Alcoholic Beverages

• Cigarette Smoking and Vaping

• Illegal Substance

• Valuable items such as jewelry and gadgets

• Pets

• Firearms